‘We’re uncovering things that were previously unseen’ – pioneer NextPort terminals explain the product’s impact

Terminal operators pioneering the use of NextPort have shared with the industry how it is improving their operations.

Speaking at the Container Terminal Automation Conference (CTAC) in Valencia, Spain, three operators discussed their different stages of integration of the NextPort solution and the results they are already seeing.

Clients noted that the technology functions as an augmentation layer, enhancing operational efficiency, simplifying troubleshooting, and ensuring information is easier to obtain and apply effectively – in addition to feedback into the system to enable continuous improvement and learn from troubleshooting.

Clients also noted that the industrialization capabilities were important, so they could scale up.

Hein Chetcuti, Chief Transformation Officer, Malta Freeport told the conference that previously the terminal had suffered from congestion. “We could resolve 50% of the problem but the other 50% was proving impossible. No one was able to understand what was happening,” he said.

Malta Freeport had already started working with NextPort, but took the decision to harvest the data collected to create a holistic picture of what was happening at the terminal, rather than looking at data in silos.

“We decided to use the data in the control room to start uncovering what the TOS was not telling us,” he said.

From that, they were able to understand and address how human behaviors were impacting operational efficiencies.

“We’re uncovering things that were previously unseen. These include situations where the TOS has dispatched the task to the machine, but an issue with an operator had delayed implementation. We’ve now been able to address that issue, which would normally be unseen. With NextPort, the machine has spotted something unexpected and created an alert,” said Hein.

Using the insight, they have been able to educate the team to reduce operational inefficiencies. “It’s nice to talk about AI, which will happen of course, and this platform is the foundation for that, but at the same time we have started understanding and educating people by showing them their behaviors,” said Hein.

Meanwhile, John Alvarez, Research and Development Director, Fenix Marine Services, explained to delegates at the conference terminal complexity creates a monitoring challenge.

“We have a very typical commercial operation, utilizing up to 20 RTGs, 50 Top handlers and 150 UTR. We rely heavily on process automation. For this work, every single machine needs to send the information every single time, all the sensors need to be working, and how can you monitor that manually? It’s almost impossible. The only way to do that is to have this type of tool. With the real time monitor, it tells us if something is failing, so it’s very important.”

At the same time, he said they value the data that is being generated which enables insights into continuous improvement. “You cannot improve what you cannot measure, so the first thing we need to do is measure what we have and try to improve that. If you don’t have these tools it’s almost impossible.”

At CMA CGM, the company is already implementing NextPort in three terminals and looking to expand it into 10.

Francisco Blanquer, R&D Senior Manager, CMA CGM said: “We needed to create it into an industrial product for many terminals, so we needed something at we could copy and paste. We’re already in implementation in three terminals, but this year we’re going to start implementing it in ten. Scaling this up is the key for us.”

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How NextPort is Helping Monitor Carbon Costs in European Ports

How NextPort is Helping Monitor Carbon Costs in European Ports

NextPort provides the digital twin and data platform powering the EU-ETS Observatory’s analysis of how carbon costs are affecting shipping routes, cargo flows, and port competitiveness across Europe.

The European Union Emissions Trading System (EU-ETS) Observatory, which monitors how carbon costs are affecting maritime transport and port competitiveness, has released its second report tracking activity at EU gateway ports. As the consortium's digital twin and technology partner, NextPort develops and operates the data platform that powers the analysis.

Among its findings, the report shows that the share of long-haul transport work handled by major European Union gateway ports declined from 67% to 57% between Q1 2023 and Q1 2026, reinforcing the need to monitor potential shifts in cargo flows and port activity.

The EU-ETS is convened by Puertos del Estado, the Spanish government agency for state owned Spanish ports. This latest report measures the influence these costs have on shipping routes, port calls, cargo flows, and flags potential traffic diversion from European Union ports to nearby non-European Union hubs.

The report extends the analysis period to March 2026 and adds container-level tracking, helping the Observatory see where cargo moves after reaching European and nearby non-European ports. This makes it easier to identify changes in port choice, transshipment activity and feeder connections.

The Observatory is an initiative of Puertos del Estado, developed with Shipping Business Consultant (SBC), the Centre for Transport Innovation (CENIT) and NextPort.

The platform combines vessel tracking, port-call information, emissions data and shipping service intelligence. With container-level data, it can connect vessel movements with cargo movements, helping analysts identify rerouting, weaker connectivity and possible traffic gains for non-European Union hubs.

For NextPort, the report shows how digital technology can turn operational, emissions and container data into practical evidence to help authorities assess the European Union Emissions Trading System, protect port competitiveness and respond early to unintended network shifts.

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Building a trusted data platform

Building a trusted data platform

Is the data you collect telling you what you need to know? At the recent TOC Europe conference, Chema Real Valero presented on how a data backbone is key to operational intelligence.

Is the data you collect telling you what you need to know? At the recent TOC Europe conference, Chema Real Valero presented on how a data backbone is key to operational intelligence.

Terminals generate massive amounts of data every second. TOS events, crane telemetry, truck positioning, maintenance alerts, weather feeds, vessel AIS, gate transactions, equipment status and so on.

In this Big Data era, without careful management, control rooms are at risk of information overload: having access to vast amounts of data, without it giving them useful insights to improve operations. If that data is not structured in the right way for the terminal, there’s a risk it won’t give a true picture of on-the-ground operations.  

Many terminals still operate across fragmented systems that capture only partial views of the reality of each movement. Each of these systems records operational events using different formats, timestamps, and levels of detail, which makes it difficult to align them into a consistent view. Siloed data sources don’t present a full picture of operational performance. Instead, each platform tells its own version of the operation:

• The TOS says the move is completed

• Telemetry says the truck is waiting

• Maintenance reports a crane issue

• The control room sees congestion building up.

When these signals are not harmonized, reconstructing the full operational story becomes complex and time-consuming. This creates two risks for terminals: first, there is a huge, missed opportunity to use that data to gain an accurate picture of movements to improve operations. Second, teams don’t trust or see the value that digitalization can deliver in terms of heightened operational intelligence, because it’s not useful to them.

Industry has recently improved how it organizes data through modern layered architectures such as Medallion, where information is progressively cleaned, structured, and prepared for operational use. Data operational sources are now more structured, while the information delivered to control rooms benefits from stronger analytics and a more robust foundation.

However, this data doesn’t translate to meet the immediate needs of a live terminal, where there are synchronized operational flows happening in real time across machines, systems, people, and infrastructure. Well organized data is the first step, but then these data flows need to be connected in order to see and understand how operations unfold across the terminal in real time.

So, how can data be better managed and organized to be more useful in day-to-day operational management?

The role of data backbone

Individual data sources need to be well organized, but they then need to be brought together to reconstruct a real-time business process. This is where the concept of a Data Backbone becomes critical.

At NextPort, we see the data backbone as the operational layer that connects isolated execution signals into a trusted picture of a movement, which creates a structured and standardized representation of how operational processes actually happen.

The role of the data backbone is to:

• Centralize operational data sources

• Harmonize execution signals

• Reconstruct the full container move across systems

• Contextualize events in real time

• Create the foundation for orchestration, continuous improvement, digital twins, and AI

• Align planning data with execution events to enable full traceability across the operation.

This data structure creates a live operational model of the terminal, which replicates how operations behave in real time. It also links planned activities with actual execution, creating a continuous feedback loop between expectation and reality.

This is important because when terminals can reconstruct operational reality end-to-end, they move beyond reactive operations.

They can:

• Identify bottlenecks faster

• Understand root causes of problems

• Compare planning vs execution

• Improve control room decision-making

• Optimize equipment coordination

• Reduce idle time and emissions

• Enable AI-driven operational support

• Continuously improve planning by learning.

By providing this structured and traceable view, the data backbone enables more adaptive and context-aware decision-making, where operations can adjust dynamically to real-time conditions such as congestion, delays, or equipment availability.

All of the technological potential for terminals in the form of advanced digital twins, AI-assisted operations, smart process orchestration, and predictive flow management depends on having consistent, harmonized, and traceable datasets. AI models, automation systems, and simulation engines rely on a true representation of operations to perform effectively.

More than a technical implementation, establishing a data backbone represents a strategic step towards enabling intelligent, data-driven terminal operations. Building a single operational source of reliable data — an on-the-ground operational truth — will be a defining factor in the success of future terminals.

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San Antonio Terminal Internacional Implements NextPort

San Antonio Terminal Internacional Implements NextPort

San Antonio Terminal Internacional (STI) in Chile has implemented a new digital operations platform in partnership with NextPort, aimed at enhancing visibility and efficiency across the terminal.

The digital twin is a virtual, real-time representation of terminal operations.

It enables online visualization of activities across the equipment fleet — including terminal tractors, container handlers, and STS and RTG cranes — supporting improved situational awareness, performance monitoring and operational decision-making.

All terminal equipment is fitted with the Black Dog card, a telemetry device developed in-house by STI’s Reliability team. The system enables the real-time transmission of operational data to a central platform, supporting both operations and maintenance planning.

The expanded use of telemetry is also expected to support more sustainable operations.

By optimizing transport routes and reducing fuel consumption and equipment wear, the platform has the potential to lower emissions and contribute to a reduced carbon footprint.

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