‘We’re uncovering things that were previously unseen’ – pioneer NextPort terminals explain the product’s impact

Terminal operators pioneering the use of NextPort have shared with the industry how it is improving their operations.

Speaking at the Container Terminal Automation Conference (CTAC) in Valencia, Spain, three operators discussed their different stages of integration of the NextPort solution and the results they are already seeing.

Clients noted that the technology functions as an augmentation layer, enhancing operational efficiency, simplifying troubleshooting, and ensuring information is easier to obtain and apply effectively – in addition to feedback into the system to enable continuous improvement and learn from troubleshooting.

Clients also noted that the industrialization capabilities were important, so they could scale up.

Hein Chetcuti, Chief Transformation Officer, Malta Freeport told the conference that previously the terminal had suffered from congestion. “We could resolve 50% of the problem but the other 50% was proving impossible. No one was able to understand what was happening,” he said.

Malta Freeport had already started working with NextPort, but took the decision to harvest the data collected to create a holistic picture of what was happening at the terminal, rather than looking at data in silos.

“We decided to use the data in the control room to start uncovering what the TOS was not telling us,” he said.

From that, they were able to understand and address how human behaviors were impacting operational efficiencies.

“We’re uncovering things that were previously unseen. These include situations where the TOS has dispatched the task to the machine, but an issue with an operator had delayed implementation. We’ve now been able to address that issue, which would normally be unseen. With NextPort, the machine has spotted something unexpected and created an alert,” said Hein.

Using the insight, they have been able to educate the team to reduce operational inefficiencies. “It’s nice to talk about AI, which will happen of course, and this platform is the foundation for that, but at the same time we have started understanding and educating people by showing them their behaviors,” said Hein.

Meanwhile, John Alvarez, Research and Development Director, Fenix Marine Services, explained to delegates at the conference terminal complexity creates a monitoring challenge.

“We have a very typical commercial operation, utilizing up to 20 RTGs, 50 Top handlers and 150 UTR. We rely heavily on process automation. For this work, every single machine needs to send the information every single time, all the sensors need to be working, and how can you monitor that manually? It’s almost impossible. The only way to do that is to have this type of tool. With the real time monitor, it tells us if something is failing, so it’s very important.”

At the same time, he said they value the data that is being generated which enables insights into continuous improvement. “You cannot improve what you cannot measure, so the first thing we need to do is measure what we have and try to improve that. If you don’t have these tools it’s almost impossible.”

At CMA CGM, the company is already implementing NextPort in three terminals and looking to expand it into 10.

Francisco Blanquer, R&D Senior Manager, CMA CGM said: “We needed to create it into an industrial product for many terminals, so we needed something at we could copy and paste. We’re already in implementation in three terminals, but this year we’re going to start implementing it in ten. Scaling this up is the key for us.”

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Insight from TOC Americas: Resilient Operations for Expanding Markets

Insight from TOC Americas: Resilient Operations for Expanding Markets

Digital twins are transforming how ports and container terminals operate. The technology is unlocking new ways for facilities to become more efficient and providing operators with a clearer view of increasingly complex logistical systems.

Digital twins are proving to be a key driver of effective operations, providing users not just with data, but with actionable insights that would previously have gone unseen.

Alongside this, Latin America’s port landscape is expanding quickly, with countries like Brazil, Colombia, and Panama among the highest for year-on-year container growth in 2024, with Brazil up 19.6%. We’ve also seen Chancay Port in Peru come into operation, and Brazil’s STS 10 and Chile’s Puerto Exterior de San Antonio on the horizon.

But progress in the region isn’t without obstacles. Drought at the Panama Canal in 2023 caused major rerouting of maritime traffic. Economic strain in Argentina and drought in the Paraná River—critical for inland container transport—resulted in a container traffic decline of -29.5%, exposing how quickly established trade patterns can shift.

Even as growth rebounds, the mix of rapid expansion and episodic disruption is redefining the needs of the industry landscape. Ports and terminals that can read conditions early and adapt in real-time will be best positioned to capture periods of growth, and best prepared for potential disruptions.

Digital twin technology’s potential for the industry is clear, but its adoption across the Americas has been uneven. Many operators remain cautious, questioning whether their existing digital infrastructure is robust enough to handle the vast quantities of data that digital twins depend on. Others point to the urgent need for stronger cybersecurity measures to protect these new, advanced systems from emerging threats. Along with these concerns, a common question among many in the industry is: how will digital twin technology shape the industry’s future operations?

These are the questions that will define the next stage of digital transformation for ports in the Americas, with real-world examples being central to this discussion. In San Antonio, Chile, NextPort’s deployment at Hanseatic Global Terminals Latin America demonstrates how digital twins are already helping operators improve visibility and decision-making across their operational landscape. NextPort integrates real-time data from across the terminal and generates alerts when disruptions occur, or even when they are likely to occur in the near future. This includes logistics at quay, yard and gate. With access to advanced disruption notification, as well as detailed data on the disruptions themselves, operators can troubleshoot these problems before they become major issues within the port or terminal. Additionally, NextPort records and learns from historical operational data, which provides the foundation for continuous improvement across the system. For our partners, this technology is revolutionizing the way that ports and terminals operate.  

At Hanseatic Global Terminals Latin America, we believe Artificial Intelligence begins with understanding operations. By turning data chaos into intelligent operations, we’re empowering our teams to make faster, smarter decisions grounded in clarity and control.”
— Iván Deosdad, Senior Vice President of Operations, Hanseatic Global Terminals Latin America.

The next step is to further refine the system to filter, prioritize, and summarize these alerts, ensuring that operators receive the most relevant insights first and can focus their attention where it matters most.

TOC Americas 2025 provides an opportunity to move this conversation forward with others in the industry. At its core there is a shared recognition that, if thoughtfully integrated, digital twins can serve as both a driver of efficiency and resilience by positioning ports and terminals for long term growth amidst an evolving landscape. From forecasting demand to managing disruptions, this technology has the power to reshape how terminals operate, but the challenge lies in how quickly industry can put this into practice.

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NextPort Launches NXP Terminals v1.5

NextPort Launches NXP Terminals v1.5

NextPort has released NXP Terminals v1.5, introducing enhanced 3D visualization, smarter alarm filtering, and new live performance dashboards to make terminal operations more intuitive, responsive, and data-driven.

We’re pleased to announce the release of NextPort’s NXP Terminals v1.5, which includes a targeted set of improvements that streamline how users interact with the platform. These updates are aimed at making terminal operations more intuitive, insightful, and responsive. From real-time 3D visualization to enhanced alarm management, this release reflects our ongoing commitment to providing our users with innovative new ways of managing terminal operations.

Some of the new features included in the update are:

TopView — 3D Visualization

3D Visualization is now available in our TopView application, offering real-time, interactive, and spatially accurate views of terminal operations. Users are now able to visualize equipment and vessels in motion with enhanced detail and scale accuracy.

Key Benefits:

• Real-time, 3D monitoring of terminal equipment.

• Interactive features like click and hover for CHEs, and follow modes for TTs.

FlowOps — Alarm filtering by role and type

FlowOps’s historical alarms tab now better aligns with user roles, only displaying alarms that are relevant to each user. Additionally, users now have the ability to filter by alarm type as well as by name.

Key Benefits:

• Cleaner and more relevant alarm views for each user.

• Improved usability and faster access to critical alerts.

• Enhanced filtering for better operational visibility.

LeanIQ — New Live Performance Dashboard

Updates to the LeanIQ application now include a set of new dashboards as well as performance improvements. These dashboards are fully integrated with Power BI pipelines and dataflows.

Key Benefits:

• Dashboards are now aligned with shift times for improved workflow visibility.

• New versions of the “Performance” and “Alarms” live dashboards are now available.

NextPort Terminals v1.5 is another step forward in building a more integrated, data-driven terminal environment. These updates are designed to provide greater clarity for users, increase system responsiveness, and support smoother terminal operations.

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NextPort to extend its digital twin solution to help protect marine life in the Strait of Gibraltar

NextPort to extend its digital twin solution to help protect marine life in the Strait of Gibraltar

This summer, NextPort will prototype a new app with the Port Authority of Algeciras Bay to help protect marine life in the Strait of Gibraltar by integrating biodiversity data into its digital twin platform and enabling more accurate tracking of habitats.

This summer, NextPort will prototype a new app to integrate biodiversity data into its digital twin solution. The app will help safeguard marine mammals such as dolphins and whales, by enabling maritime traffic in the Strait of Gibraltar to see the likely locations of their habitats.

The app will be developed as part of a new research and development project with the Port Authority of Algeciras Bay (APBA) aimed at safeguarding cetaceans – whales, dolphins, and other marine mammals – from maritime traffic. The project, called Guardianes del Mar (“Guardians of the Sea”), is entering its second phase in 2025.

Launched by APBA in 2023, Guardianes del Mar began with the trial of an underwater monitoring system to track cetaceans in the Strait of Gibraltar. This system enabled the creation of digital risk maps consisting of data gathered by habitat types, to help identify areas of conflict between maritime traffic and marine mammals.

As one of APBA’s next steps for this project, NextPort will develop a mobile application to support the initiative. Working in close collaboration with APBA and other local partners, the app will help people at sea to easily report cetacean sightings to enable broader and more accurate data collection on marine mammal movements and habitat data. Once gathered, this data will be analyzed and integrated into NextPort’s digital twin; bringing an intelligent, digital layer of protection to marine mammals throughout the Strait.

“Guardianes del Mar reflects how ports can leverage digital tools to protect marine life while improving their operations,” said Oscar Pernia, Chief Technology Officer at NextPort. “It’s a great example of the type of challenge NextPort was built to support, and our wider company purpose – with Moffatt & Nichol – to support our industry sustainability and environmental goals,” said  Miluše Tichavska, GreenPorts & Sustainability Director at Moffatt & Nichol.

The project is part of the wider APBA’s Green Strategy and it’s focused on expanding knowledge and awareness of cetacean presence in the Strait, which is one of the world’s busiest shipping corridors, through which more than 100,000 vessels pass annually.

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