‘We’re uncovering things that were previously unseen’ – pioneer NextPort terminals explain the product’s impact

Terminal operators pioneering the use of NextPort have shared with the industry how it is improving their operations.

Speaking at the Container Terminal Automation Conference (CTAC) in Valencia, Spain, three operators discussed their different stages of integration of the NextPort solution and the results they are already seeing.

Clients noted that the technology functions as an augmentation layer, enhancing operational efficiency, simplifying troubleshooting, and ensuring information is easier to obtain and apply effectively – in addition to feedback into the system to enable continuous improvement and learn from troubleshooting.

Clients also noted that the industrialization capabilities were important, so they could scale up.

Hein Chetcuti, Chief Transformation Officer, Malta Freeport told the conference that previously the terminal had suffered from congestion. “We could resolve 50% of the problem but the other 50% was proving impossible. No one was able to understand what was happening,” he said.

Malta Freeport had already started working with NextPort, but took the decision to harvest the data collected to create a holistic picture of what was happening at the terminal, rather than looking at data in silos.

“We decided to use the data in the control room to start uncovering what the TOS was not telling us,” he said.

From that, they were able to understand and address how human behaviors were impacting operational efficiencies.

“We’re uncovering things that were previously unseen. These include situations where the TOS has dispatched the task to the machine, but an issue with an operator had delayed implementation. We’ve now been able to address that issue, which would normally be unseen. With NextPort, the machine has spotted something unexpected and created an alert,” said Hein.

Using the insight, they have been able to educate the team to reduce operational inefficiencies. “It’s nice to talk about AI, which will happen of course, and this platform is the foundation for that, but at the same time we have started understanding and educating people by showing them their behaviors,” said Hein.

Meanwhile, John Alvarez, Research and Development Director, Fenix Marine Services, explained to delegates at the conference terminal complexity creates a monitoring challenge.

“We have a very typical commercial operation, utilizing up to 20 RTGs, 50 Top handlers and 150 UTR. We rely heavily on process automation. For this work, every single machine needs to send the information every single time, all the sensors need to be working, and how can you monitor that manually? It’s almost impossible. The only way to do that is to have this type of tool. With the real time monitor, it tells us if something is failing, so it’s very important.”

At the same time, he said they value the data that is being generated which enables insights into continuous improvement. “You cannot improve what you cannot measure, so the first thing we need to do is measure what we have and try to improve that. If you don’t have these tools it’s almost impossible.”

At CMA CGM, the company is already implementing NextPort in three terminals and looking to expand it into 10.

Francisco Blanquer, R&D Senior Manager, CMA CGM said: “We needed to create it into an industrial product for many terminals, so we needed something at we could copy and paste. We’re already in implementation in three terminals, but this year we’re going to start implementing it in ten. Scaling this up is the key for us.”

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NextPort to extend its digital twin solution to help protect marine life in the Strait of Gibraltar

NextPort to extend its digital twin solution to help protect marine life in the Strait of Gibraltar

This summer, NextPort will prototype a new app with the Port Authority of Algeciras Bay to help protect marine life in the Strait of Gibraltar by integrating biodiversity data into its digital twin platform and enabling more accurate tracking of habitats.

This summer, NextPort will prototype a new app to integrate biodiversity data into its digital twin solution. The app will help safeguard marine mammals such as dolphins and whales, by enabling maritime traffic in the Strait of Gibraltar to see the likely locations of their habitats.

The app will be developed as part of a new research and development project with the Port Authority of Algeciras Bay (APBA) aimed at safeguarding cetaceans – whales, dolphins, and other marine mammals – from maritime traffic. The project, called Guardianes del Mar (“Guardians of the Sea”), is entering its second phase in 2025.

Launched by APBA in 2023, Guardianes del Mar began with the trial of an underwater monitoring system to track cetaceans in the Strait of Gibraltar. This system enabled the creation of digital risk maps consisting of data gathered by habitat types, to help identify areas of conflict between maritime traffic and marine mammals.

As one of APBA’s next steps for this project, NextPort will develop a mobile application to support the initiative. Working in close collaboration with APBA and other local partners, the app will help people at sea to easily report cetacean sightings to enable broader and more accurate data collection on marine mammal movements and habitat data. Once gathered, this data will be analyzed and integrated into NextPort’s digital twin; bringing an intelligent, digital layer of protection to marine mammals throughout the Strait.

“Guardianes del Mar reflects how ports can leverage digital tools to protect marine life while improving their operations,” said Oscar Pernia, Chief Technology Officer at NextPort. “It’s a great example of the type of challenge NextPort was built to support, and our wider company purpose – with Moffatt & Nichol – to support our industry sustainability and environmental goals,” said  Miluše Tichavska, GreenPorts & Sustainability Director at Moffatt & Nichol.

The project is part of the wider APBA’s Green Strategy and it’s focused on expanding knowledge and awareness of cetacean presence in the Strait, which is one of the world’s busiest shipping corridors, through which more than 100,000 vessels pass annually.

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Flow of Terminal Operations: Redefining Operational Control

Flow of Terminal Operations: Redefining Operational Control

Digital twins are transforming terminal operations by giving teams real-time visibility and control over every move—from tractor trailer positioning to system-wide flow—enabling faster decisions, reduced disruptions, and improved efficiency across the entire supply chain.

How much more efficient could your teams be if they could see every move as it happens, and act on it immediately? For many terminal operators, this question is no longer theoretical. The answer lies in the next wave of operational control: cloud-based digital twins that let users see, understand, and manage performance at every level, helping control room users identify and remedy problems at the source in real-time.

When Terminals are running operations with tractor trailer (TT) fleets, the entire system hinges on one thing: flow. Performance depends on how fluidly tractor trailers are positioned at the ship-to-shore (STS) cranes, how quickly they’re able to move containers to the stack, and how efficiently they return to repeat the process. If tractor trailers experience delays at the stack or are not in position for the STS, productivity drops, moves per hour decline, and vessel departure is delayed. But what if you knew exactly where every TT was at all times? What if delays were visible to operators the moment they occurred, or before they even happened?

This kind of insight allows operators to react immediately. Operators can check in with a driver, identify the source of delay and dispatch a replacement if needed, resulting in fewer disruptions, smoother operations, and less uncertainty across the supply chain. Creating the environment for a fast, efficient supply chain is the key to increasing customer satisfaction and reducing costs.

Efficiency across the terminal is non-negotiable. From forecasting demand and planning vessel arrivals to stacking, storage, and throughput at the gate and rail, each stage must operate in sync. However, with disruptions being a daily reality, operators must find a way to remain agile when problems arise.

Staying agile requires a full ecosystem of technologies, such as Terminal Operating Systems (TOS), equipment control systems, GPS, OCR, gate systems, and more. But with these systems often operating in silos, the data they generate cannot be easily combined to present a full picture for the user. To make real-time decisions, operators need a complete unified operational view that can consolidate and contextualize this data and show where the problems are coming from.

A connected TT, for example, can tell us how long a move takes and where the trailer is located. Using this data, users can clearly see whether the next move is on time or will be delayed. With smart workflows and a digital twin, control room teams gain a clear picture of both the forest and the trees, tracking macro-level trends while diving into the smallest operational detail.

This connected view also enables operators to replay and review past operations. By combining data across systems, users can discover previously hidden inefficiencies such as planning strategies or execution parameters that impacted vessel turnaround time. What once required hours of analysis across separate tools is now visible in one clear interface.

When you empower control teams and continuous improvement teams to identify and act on root causes in real time, the whole process improves. Operational flow becomes smoother, decisions become smarter, shippers receive freight on time, and operators reduce both cost and emissions. And the potential goes even further; consider the impact of reducing unladen vehicle traffic, which often accounts for up to a third of transport costs and a significant portion of CO₂ emissions. In a terminal running 100+ TTs per vessel visit, the environmental and economic savings add up fast.

The holy grail of the supply chain has always been total transparency, knowing where your cargo, containers, and equipment are at any given moment. With digital twins, embedded sensors, advanced workflows, and increasingly intelligent platforms, that reality is now finally within reach.

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A new look, same mission: Introducing the new NextPort brand

A new look, same mission: Introducing the new NextPort brand

We’re proud to introduce the new NextPort visual identity—a bold, modern reflection of our role in shaping the future of port and terminal operations optimization.

At the heart of the new brand is the “N” monogram, representing the modeling and optimization of complex operational data in one intelligent system. It’s dynamic and purposeful—a symbol of movement, efficiency, and forward momentum. Paired with a custom-designed wordmark, the logo reflects our commitment to clarity, precision, and performance.

The refreshed identity is more than a visual change. It’s a signal of where we’re going and how we’re evolving to meet the real-world challenges of today’s terminals. Across every touchpoint, the new brand expresses who we are:

Innovative, expert, and focused on delivering results.

We’re not just updating how we look.

We’re reaffirming our mission: to turn operational complexity into clarity and to help our partners move confidently into the future.

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